SHIPPING + RETURNS

 

SHIPPING

Domestic Shipping Rates:
Please note that all rates are calculated based on the weight of your order. You will be able to review shipping rates in your cart prior to completing checkout. We use USPS to ship orders.

International Shipping Rates:

FOR CANADA:
Orders up to 2 lbs: $15.00
Orders from 2-4 lbs: $25.00
Orders over 4 lbs: $38.00

ALL OTHER COUNTRIES:
Orders up to 1 lb: $24.00
Orders from 1-3 lbs: $35.00
Orders over 3-5 lbs: $64.00
Orders over 5 lbs: $78.00

Please note that international customers will be responsible for paying any duties or customs fees associated with your purchase.

RETURNS

All sales are final. Once fabric is cut we do not accept returns or exchanges. If we made an oopsie and you received an incorrect order or your fabric is flawed, please send us an email at info@clothstory.com.

Please note that all fabric is sold and priced in half yard increments.

Please keep this in mind when placing your order.

1 = 1/2 yard, 2 = 1 yard, 3 = 11/2 yards…

Fabric is cut in one continuous piece.

We do not accept returns or exchanges on Items that have been laundered, cut, or in any other way altered from their original shipped state.

We do not accept returns or exchanges on items that have been damaged due to laundering. Restockable fabrics will have recommended washing instructions straight from distributors in the listing description. Deadstock fabric will not. When we source deadstock fabric, most come untagged and without fiber content/washing instructions. Deadstock fabric will only have suggested washing instructions in the description.

We do our best to capture the true colors in our fabrics. Due to different computer screens, operating systems, and even different web browsers that have different color characteristics, it’s just about impossible to get a given color to look the same on every screen.

If you have any questions or concerns about your purchase, please send us email at info@clothstory.com